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New Feature: Track changes in usage, utilization and customer status

We are happy to announce the release of a new feature in Totango that enables you to track changes in engagement score, license utilization, and customer status.  This powerful feature allows you to put context around the numbers that you
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Customer Success Managers

The Future of Customer Success Management: A Look Ahead

We are super excited to be co-hosting an event with Mikael Blaisdell, one of the pioneers of customer success management. We consistently hear from our customers and prospects that they would like to meet other customer success management professionals so
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aiim Interview

Evolving from Document System to Engagement System

Here is the additional interview promised from the Enterprise 2.0 Conference. This time Jessie Wilkins, Director System Engagement for aiim speaks about how will the future of the enterprise information management will look like. As mentioned a lot in this
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Totango Team in Dreamforce 2011

Totango Team in Dreamforce 2011

If you’re part of all the excitement around Dreamforce 2011 be sure to come and meet us. You’ll recognize us right by the Tango dancers (what can we do, rhymes with Totango…). We also thought that this would be a
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Totango: We’re Launching!

Totango: We’re Launching!

Today we’re announcing our $3.8 million Series A financing as well as opening our service to the public with a free beta offering. I wanted to give a bit of a personal perspective to what is being announced today and
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SaaS on the House. A Dialog About Value

SaaS on the House. A Dialog About Value

Who doesn’t like it when the bar tender pours an extra glass of fine wine ‘on the house’? Every time it happens to me, my emotional attachment to the establishment grows, and it makes it that much more likely that
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