Customer Success

Proactively manage customer health to reduce churn and increase customer happiness

• Detect customers at risk and alert the relevant staff member to proactively intervene
• Create a Health score to monitor customer health across segments over time
• Account profile summarizing each accounts history, actions and engagement level
• Create a customer usage report that you can share with your customer champions
• Automate Lifecycle Marketing Campaigns to drive user engagement in onboarding and established customers

Read about Clarizen’s streamlined approach using customer health ranking for Customer Success.