Trial Conversion

Many potential customers try your online product at the same time, and it is sometimes hard to focus on people with true intentions to buy and who need your support and guidance to make the right decision – choosing to buy your product!

This page uses CSS3 and is best seen in Chrome/Safari

This page uses CSS3 and is best seen in Chrome/Safari

Identify Hot Prospects

Did you know that true evaluators are 20 times more likely to convert to paying than the average free user?

Totango helps you differentiate between true evaluators and tire kickers, and personalize customer contact based on it.

Totango Hot Starts

Understand Users

Have the right context, at all times to make smarter follow up calls or emails.

Know exactly how engaged your users are, and what actions each of them is performing.

Daily Monitoring

Timing is everything. Make sure to get your sales team daily emails with the status of ongoing trials.

Simply sign up for daily emails when you “follow” a single account or segments of customers.

Online now

Why not call users when they are online in your application? See “online now” status in your CRM or Totango.

Increase your contact rate and catch prospects while their mind is on you.

Totango Follow Account


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"How did Zendesk achieve more than 30% increase in free to paid conversion?" (See Video Story)