Stay in the latest updates. Get the latest tips and advice delivered straight to your inbox. Email Oren Raboy | September 2, 2011 | Product Update: How Much Time Are Users Investing in Your Web-App? Understanding the amount of time users spend in your application, and the actions they take, is the best way to know the level of value they are getting from your service. You can now use Totango to do just that. We’re excited to announce a new version of Totango including the new Activity Time Metric. Totango now analyzes the activity stream of each user and calculates the amount of time spent interacting with your web application. The metric is provided at different levels to uncover key trends and insights: – On a global level for the entire user-base. So you can keep a pulse on the overall value your application is delivering – For all users associated with a particular account, helping sales teams determine which accounts are productive and which require more attention to become successful. – Individual user basis, to identify the true-champions in each account If you’re a Totango user, please login to check out how Activity Time can help increase SaaS sales. If not, signup to learn how Request a demo Popular Posts A day in the life of a Customer Success Manager: What do they do? 15,902 views The difference between Customer Success Managers and Account Managers 12,963 views Your 90 day plan as a new VP of Customer Success 5,518 views Oren Raboy I'm VP of Engineering at Totango - or call me Totango's in house 'user man'. Prior to Totango I was founder of Kidyos, Beyondo and head of products at P-Cube (acquired by Cisco): in short a perpetually struggling entrepreneur. Pingback: Top 3 Metrics to Measure Customer Engagement() Pingback: Customer Engagement is Key for SaaS() You might also like You might also likeFree Trial Average Conversion Rate and Other MetricsMeasuring User Engagement in Web ApplicationsTop 3 Metrics to Measure Customer Engagement BACK TO BLOG | NEXT ARTICLE Let's stay in touch! We’re passionate about customer success. Sign up to get the latest in thought leadership and to follow our adventures.