Stay in the latest updates. Get the latest tips and advice delivered straight to your inbox. Email Guy Nirpaz | February 17, 2012 | Product Update: Executive Reports We are super excited to introduce the new reporting module to Totango. Use it to get a highlevel view on key engagement, conversion and customer-churn data. It’s an easy way to keep track of progress and identify areas for improvement. Some of the insights you can get from Totango Executive Reports Learn what activities are engaging your accounts and users Monitor conversion rates on a week-by-week cohort basis Cancellation Lifetime: How long before users typically cancel their subscription? Any Many More! Check them out in Totango, review the documentation and send us feedback! Popular Posts A day in the life of a Customer Success Manager: What do they do? 15,902 views The difference between Customer Success Managers and Account Managers 12,963 views Your 90 day plan as a new VP of Customer Success 5,518 views Guy Nirpaz Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank battalion...as well as having grown oranges. You might also like You might also likeNew Release: Automate customer communications with Customer Success CampaignsNew Release: Scale Customer Success team operations with SuccessPlays and Account ScorecardsNew Release: The top 3 ROI metrics Customer Success needs to track BACK TO BLOG | NEXT ARTICLE Let's stay in touch! We’re passionate about customer success. Sign up to get the latest in thought leadership and to follow our adventures.