Stay in the latest updates. Get the latest tips and advice delivered straight to your inbox. Email Guy Nirpaz | April 9, 2012 | Communicate with your Customers from within your Application Interview to DreamSimplicity.com I met Matt Childs from DreamSimplicity again at the CloudForce 2012 event and had another opportunity to share what Totango is up to lately. I wanted to share with you the interview I gave him at the show. Full Customer Engagement Management Totango is all about helping SaaS companies to increase their users’ customer engagement. With Totango you can listen to your customers within your application and then decide how you’d like to communicate back to them. Introducing – The Appbox Application In CloudForce, we chose to introduce one of our new tools that can help you communicating with your users from inside your application. The Appbox is basically an inbox that you can place within your app and which allows you to send messages to your users at all times – and of course it’s free, built in open source environment, available at your service and you can give it a try today! View the complete interview to DreamSimplicity here: Popular Posts A day in the life of a Customer Success Manager: What do they do? 15,902 views The difference between Customer Success Managers and Account Managers 12,963 views Your 90 day plan as a new VP of Customer Success 5,518 views Guy Nirpaz Guy Nirpaz is a Silicon Valley-based Israeli entrepreneur and CEO of Totango, a Customer Success software platform. A pioneer in the Customer Success field, Guy established the Customer Success Summit and is a well-regarded industry speaker and community contributor. Guy loves people and technology and has dedicated his career to improving the way in which business is done through innovation. Fun Facts: Guy moonlights as the lead guitarist in a rock band based out of his garage in Palo Alto and used to command a tank battalion...as well as having grown oranges. Pingback: What is the Connection between Lifecycle Marketing and Automated Nurturing?() You might also like You might also likeWho’s in customer success?Growth Hacking with User BehaviorCustomer Success – The Farming Paradigm (With Gifs!) BACK TO BLOG | NEXT ARTICLE Let's stay in touch! We’re passionate about customer success. Sign up to get the latest in thought leadership and to follow our adventures.