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Totango and OVUM present: The Customer Adaptive Enterprise Vision

In this selection of the webinar, Carter Lusher talks about the Customer-Adaptive Enterprise Vision.

At the core of this vision, you’ll find that it’s strategy, culture, attitude, and processes that are most important. At the same time, technology is a key enabler to enhance these pillars.

What should the architecture and structure of a custom-adaptive enterprise look like and what new capabilities should be added to give your organization a better inside view of your customers?

Totango and OVUM present: The Customer Adaptive Enterprise Vision from Totango on Vimeo.

Get access to the FULL webinar here.

Review the slideshare presentation here.

Ellis Luk

I'm the marketing and communications manager at Totango - but you can call me Chief Content Officer. When I'm not writing, you can find me obsessing over memes, debating grammatical usage or getting distracted by the latest Tumblr gif blogs. Customer love starts with a friendly hello!

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