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How customer centric are you? Take the survey to find out (and a chance to win an iPad mini)

We’ve said time and time again that in the Customer Era, the whole dynamic and interaction model between vendors and users have changed. Most revenues now come from repeat business and enduring customer relationships. Companies must become customer centric in a hurry and significantly increase their focus on existing customers.

As part of our efforts to help SaaS and online businesses become more customer centric, we’re inviting you to participate in our “how customer centric are you” survey.

What do you get in return?

  • You get entered into a drawing for an iPad mini
  • You’ll get an advance copy of the report before it’s presented at the Customer Success Summit on March 14, 2013
  • Insight into your own current customer centric practices

The survey will run for about 2 weeks. Take the survey, share your thoughts, and pass it on!

Ellis Luk

I'm the marketing and communications manager at Totango - but you can call me Chief Content Officer. When I'm not writing, you can find me obsessing over memes, debating grammatical usage or getting distracted by the latest Tumblr gif blogs. Customer love starts with a friendly hello!

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