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Pro Customer Company News Roundup

This week’s interesting Pro Customer Company news:

  • PayPal has acquired Iron Pearl, a startup that focuses on customer engagement. With an active user base of more than 123 million customers, they are looking to combine new approaches to data analysis and predictive modeling. Looks like someone is in the race to become America’s Next Top…Pro Customer Company.
  • Amazon CEO Jeff Bezos publishes letter to shareowners, and Totango CEO Guy Nirpaz, thinks Jeff could be the new and improved Steve Jobs.
  • Calling all Customer Success professionals, time to check out the Customer Success Salary Survey. Only participants will receive the exclusive report on salary range, team size, pay structure, experience.
  • Salesforce kicks off their Customer Company Tour in Chicago.

Let’s see how the next week unfolds. Did I miss any key stories? Feel free to share in the comments below!

Ellis Luk

I'm the marketing and communications manager at Totango - but you can call me Chief Content Officer. When I'm not writing, you can find me obsessing over memes, debating grammatical usage or getting distracted by the latest Tumblr gif blogs. Customer love starts with a friendly hello!

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