Stay in the latest updates. Get the latest tips and advice delivered straight to your inbox. Email Ellis Luk | March 20, 2014 | Customer Success Summit: Congratulations to our Customer Success Heroes! Once again, a massive congratulations to our customer success heroes – winners of the Totango Customer Success Hero Award – who were recognized at the Customer Success Summit yesterday by peers and customers for exceling in Customer Success and pushing the envelope in defining the customer success role. They were selected out of over 100 nominations based on the innovation they brought to customer success. Some were nominated by peers, others were nominated by customers they had helped. In case you missed the memo, they are: Katie Gaston, Central Desktop April Reed, Entelo Denise Hulce, SendGrid (represented by Amy Mustoe) Ryan Engley, Unbounce Chris French, Globoforce and Anna Poorna, Freshdesk (remote in India)! We look forward to honoring more Customer Success Heroes next year! Popular Posts A day in the life of a Customer Success Manager: What do they do? 15,853 views The difference between Customer Success Managers and Account Managers 12,931 views Your 90 day plan as a new VP of Customer Success 5,496 views Ellis Luk I'm the marketing and communications manager at Totango - but you can call me Chief Content Officer. When I'm not writing, you can find me obsessing over memes, debating grammatical usage or getting distracted by the latest Tumblr gif blogs. Customer love starts with a friendly hello! You might also like You might also like#CSSummit17 Speaker Spotlight: Innovating with Technology – featuring Trustpilot, Clicktale, & BettercloudCustomer Success Summit ‘17: Marketing Leaders EditionMust-Attend Sessions at #CSSummit17 for Customer Success Leaders BACK TO BLOG | NEXT ARTICLE Let's stay in touch! We’re passionate about customer success. Sign up to get the latest in thought leadership and to follow our adventures.