Totango Blog: Your Guide to Managing the Customer Journey

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Customer Success makes the list of Top 10 Fastest Growing Cloud Apps

We’re excited to see that Customer Success is one of the fastest growing segments amongst cloud apps.  Totango was #4 on SkyHigh’s Top 10 Hottest Cloud Apps of 2014 (out of 7000+ cloud services evaluated).We’re in great company, with other products that are driving innovation in enterprise software and helping businesses solve their everyday problems in new and creative ways.

What I think is unique about this list is that it’s based on actual uptake and usage of applications — in other words, the level of customer and user engagement. Interestingly, at Totango, we believe that engagement is one of the best measures of delivering customer value.Totango- 4th Fastest Growing Cloud App

Our inclusion on this list validates the real need companies have today to track user engagement and monitor customer health in order to build a sustainable recurring revenue business.  It’s also refreshing to see that we have been able to live up to our own standards of building an engaged and passionate user community. We’d like to thank all of our customers for fueling our success, challenging us to keep innovating, and helping us lead the way in the emerging field of Customer Success.

Learn more about Totango and Customer Success by visiting our Resource Library , or schedule a personal tour of Totango.

Fastest Growing Cloud Apps

A little bit about SkyHigh:

Skyhigh, the publisher of the Hottest Cloud Apps of 2014, is a cloud access security provider, enabling companies to embrace cloud services with appropriate levels of security, compliance and governance while lowering overall risk and cost. For this list, Skyhigh used anonymized usage data from over 200 companies and 10 million + users to calculate the growth rates of cloud services from Q1 to Q2 of this year. The top 10 list is based on the number of active users across 7,000 cloud services, revealing what cloud applications are growing the fastest in the enterprise today.

Kaiser Mulla-Feroze

I'm the CMO at Totango. I love the challenge of bringing new products to market. Before Totango, I spent over 12 years at salesforce.com across products, marketing, and business development. I had the most fun there during the early days when we were establishing salesforce's product leadership position. I'm looking forward to doing the same at Totango.

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