Totango Blog: Your Guide to Managing the Customer Journey

Stay in the latest updates.

Get the latest tips and advice delivered straight to your inbox.

The Totango Mobile App is a Winner!

When we released our Totango mobile app back in March we knew it was going to be big, so we’re very excited that the industry sees it that way too! Today, SIIA announced the winners for the NextGen Awards in Mobile and Totango won the award for Most Disruptive.

The NextGen Awards are presented to innovative companies from each sector within the technology arena defined by the SIIA. The accept submissions from all sorts of technologies and then companies are given the chance to validate their place in the market, gain access to industry leaders and receive expert advice along the way.

Nominees were judged on the following criteria:

  • Product Innovation – judges will look for innovative technologies that are solving a defined problem and/or creating new opportunities in the market
  • Market Disruption – judges will look at how the value proposition is delivered to the target market
  • Go-to-Market Strategy – judges will look at how you convert your product into profit
  • Business Model – judges will look at how well you can sell your company
  • Overall Presentation – we look at how well you can sell your company

mobile appAs the first mobile app for Customer Success we wanted to build something that would fit into seamlessly into the day in a life of a Customer Success Manager and help them be more productive on the go. We wanted it to be beautiful, to offer you portfolio insights on-the-go and to optimize mobile collaboration to ensure the success of your customers. This is why we were over the moon with the feedback from the judges who said, “I liked the story and history, the simplicity of the solution and how it allows the user to track their customer and provide health ratings based on the needs of that customer.”

Chief Product Officer of Totango, Maksim Ovsyannikov, talks about the award, “I’m incredibly excited to see the mobile app taking off and being recognized in such a cool industry award. Since this is the first mobile app for Customer Success, we wanted it to be disruptive. We created a beautifully simple way to take the insights related to your customer health on-the-go and you can expect to see continuous innovation in mobile from Totango.”

In addition to this award, Totango is also a finalist in the SIIA CODiE Awards for both the best CRM Solution and the best Customer Success Management Solution. The CODiE Awards remain the only peer-recognized program in the content, education, and software industries so each CODiE Award win serves as incredible market validation for a product’s innovation, vision, and overall industry impact.

 

Amanda Saunders

I'm the Customer and Content Marketing Manager at Totango. I work with Customer Success heroes to help tell stories and share best practices that can be leveraged by others in our community. Previously, I worked at Citrix helping customer find new ways to work and live better.

You might also like
You might also like