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Congratulations to the 2016 Customer Success Hero Award Winners

Huge congratulations are in order for this year’s customer success heroes! Every year, the most trailblazing teams and individuals in the industry are recognized at the Customer Success Summit with the esteemed Totango Customer Success Hero Award.

This year saw a record number of nominations in both categories, as hundreds of individuals and teams were submitted for consideration by their peers, colleagues, or even the customers they have helped.  

Here are the winners, in case you missed it:

Team Award:

Campaign Monitor

Campaign Monitor





Individual Awards:

Christy Culp, Director of Customer Success, Apptentive

Christy Culp


Lauren Cowher, Customer Success Manager,

Lauren Cowher


Ryan Pimlott, Customer Success Manager, Mindtickle

Ryan Pimlott


Louise Sturm, Customer Engagement Manager, Unbounce

Louise Sturm


We look forward to honoring more Customer Success heroes in 2017!

Kevin Garcia

Kevin is the Marketing Manager @Totango focused on digital, brand, and product marketing. He helps companies simplify their customer success operations and deliver real value to customers. Prior to Totango, Kevin was a PMM @GoodHire, the fastest growing employment screening solution in the US.

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