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Webinar: What It Really Means to Build a Customer Culture

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Customer Culture and How to Build it: Upcoming Webinar with Claire Burge

There were dozens of inspiring, cutting-edge presenters at Customer Success Summit 2017. But there’s one in particular that people can’t seem to stop talking about: Claire Burge, CEO of This Is Productivity,  and her session: The Future of Work is Chaos.

Because of the response to her presentation, we are thrilled to partner with her once again, this time for a webinar with an even more in-depth look at the topic she introduced at Summit:

What it Really Means to Build a Customer Culture

June 21 @ 10am PDT / 1pm EDT

Register now (limited seats available)

Join Claire, along with Omer Gotlieb, Co-founder of Totango, to find out the changes needed to enable customer-centricity, including:

  • Specific cultural changes
  • Adjustments of processes and systems
  • Shifts in individual team members’ mindsets

Business success is tied to customer success for recurring revenue businesses. So whatever you call it – customer centricity, customer obsession, or customer focused – transforming your company culture is the only successful business strategy.

Be sure to attend the webinar on 6/21 to either get your company’s transformation started or to enhance your current efforts. Register here

Adrienne Welch

I'm the Content Marketing Manager here at Totango. I get to hear great stories of how our solution is impacting our customers' businesses, and then I get to share those stories with the world. If you've got a Totango story you want to share, I'd love to hear it!

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