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Totango Blog

Customer Stories - Part III

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Real Customers, Real Experiences – Part III

Part III of this video series of interviews with Totango customers features two companies who used Totango to frictionlessly scale their customer success operations and teams. If your company is at a similar stage, these videos can provide ideas about how you can achieve similarly impressive results.

Anthony Enrico, Director of Customer Success, Emailage

Totango enabled Anthony to scale, drive, and manage a global team of customer success professionals, which demands a level or organization and insight that could not exist before. Emailage is now able to protect and drive revenue, as well as maximize the utilization of their solution. He says, “Any business that’s in the new subscription economy that is dependent on recurring revenue for their business, Totango is going to enable you to manage that in a way you’ve never been able to before.” Watch Anthony’s video for more of Emailage’s story with Totango.

Andersen Yu, Customer Success Manager, Front App

Andersen calls Totango “game-changing software,” allowing Front App to scale the efforts of their customer success team with very personalized interactions, but in an automatic and engaging way. Totango has given Front App a holistic understand of their customers, as well as other benefits that Andersen shares in this video.

To see more results that Totango customers have achieved, check out Part I and Part II of the video series, or click here for all customer stories.

Contact sales today to see how Totango can help you accomplish your business goals through customer succes.

Erica Bowman

I’m the Demand Generation Manager here at Totango. I promote both the Totango product and the annual Customer Success Summit. If you’d like to partner with us on a webinar, event or have a Totango success story, please reach out!

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