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Join us for Customer Success Summit 2018!

Get ready for two days of great content, speakers, networking and fun! So much is happening in the world of Customer Success. We’re going to bring the best and the brightest from the field to share latest trends in strategy and innovation so you and your organization can make the BIGGEST IMPACT possible in customer adoption, retention and overall customer engagement.

Customer Success Summit 2018 will not only cover the basics – best practices for onboarding, creating a robust customer health model, and implementing the right playbooks – but also delve into advanced learning and new technologies to enable a more effective and mature customer centric organization.

This annual industry conference that Totango produces is for ALL customer-facing professionals that want to deliver on their promise to customers. You should attend CSSummit18 if you want to learn how to:

  1. Adopt Customer Success methodologies across all types of industries and verticals including non-SaaS organizations, and how to make a greater impact on your customers.  
  2. Engage your entire organization around delivering customer value and making Customer Success an enterprise-wide initiative.
  3. Leverage Machine Learning and AI to make smarter engagement decisions and facilitate smart customer engagement.


Please join me, our team, and guests on March 5-6 for the premier customer success event of the year! Stay tuned for announcements on the agenda and the industry rock stars who will be part of #CSSummit18.


Jill Rubin

Jill is a senior marketing and business development executive with experience leading successful teams in both large companies and startups. She has taken companies from early stage to strong
revenue growth and propelled established businesses to industry leadership positions.

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