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The Customer Success Roadshow Continues in Austin, TX

As a part of the 2nd annual customer success roadshow, we returned to Austin to gather the best and brightest customer success professionals in the area, for an evening of learning and fun. Before networking over some delicious food and cocktails, we featured three amazing speakers to present the sessions:

Business is Changing: 3 New Roles to Fill in the Gaps

No matter what industry your business operates in, now is a critical time to keep on your toes. Across sectors as varied as retail, hospitality, finance, and transportation, technological developments and new business models are changing the game – forcing management teams to rethink the longstanding strategies on which they built and grew their companies.

Goals, Metrics, and How to Succeed in Customer Success

We had a great turn out at last night’s Customer Success Meetup. In addition to networking, we had sessions led by Kristen Hayer, CEO at The Success League and Guy Nirpaz, CEO at Totango. Each presentation was followed by great questions from the audience and a lively discussion.

7 Steps to Scale Customer Success

Customer Success Summit is returning to San Francisco on March 21-22, 2016. Register today! Part of the Customer Success Summit On-Demand Series Customer success has become one of the hottest capabilities technology companies find themselves investing in today. For SaaS and

Is it hot in here or is it just Customer Success?

Meetups are fun – a mix of professional networking, some necessary unwinding, and some cold beverages…especially if the A/C is broken. In our first in-office event, we definitely learned a few things about our new location. Ventilation aside (which won’t happen again), we have a really cool space for customer success meet-ups and located in a really good spot on the Peninsula (or so we heard). San Mateo with lots of parking – what could be better?

Totango Tour Stop #8 – Toronto

We had a full house in Toronto and the venue was lively with Customer Success professionals.  Guy Nirpaz, CEO & Co-Founder at Totango kicked off the session. His discussion highlighted the importance of customer value over customer management. The session

Totango on Tour – News from Vancouver

Unbounce joins Totango to talk about building a culture of customer centricity The Totango Tour traveled North to Vancouver for a night of informative sessions and great networking. The event kicked off with Omer Gotlieb, CCO and Co-founder at Totango

Totango Tour Stop #6 – New York City

Stop #6 of the Totango Tour in New York City included three great speakers, a fun networking event with food and, a killer view of Times Square.  Our session, at the Resturant Above, featured Dustin Markowski, VP of Sales &

Totango Tour Stop #5 – San Francisco

San Francisco was a great stop of the Totango Tour.  A large and enthusiastic group of customer success teams came to listen to our outstanding guest speakers including Kristen Hayer of The Resumator and Roberto Jusino of Autodesk, in addition

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