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Why Totango?
Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
Customer Health
What Makes a Successful Customer Health Journey?
December 3, 2021
Learn What Influences Customer Satisfaction in Order to Increase Retention
September 14, 2021
The Complete Guide to Improving Your Customer Success Health Score
April 11, 2019
How to Measure the Effectiveness of a Customer Health Model – Part 2
November 10, 2017
How to Build an Effective Customer Health Model – Part 1
September 14, 2017
Customer Health: The Foundation of Customer Success
June 6, 2017
What is customer health score and how do I build one for my business?
March 26, 2013
New Customer Health Dashboard to Easily Monitor Customer Success
April 2, 2012
Customer Health Dashboard
March 28, 2012
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