Totango Blog: your Guide to Managing the Customer Journey

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Nurturing the customers through their lifecycle

Just because we don’t have the reporting over time, this does not prevent us from making efforts to move customers from a “poor” health category to a better one, irrespective of the age of the account. We measure the percentage …

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Managing your customer’s health and keeping them off life support

You are the master of your domain. Your marketing and sales engine is bringing in great leads, nurturing them smoothly through the trial, and delivering a conversion rate that would be the envy of any religion or political party. Your …