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CAPABILITIES
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Unmatched scalability and time to value
SuccessBLOCs
Pre-built customer success programs with embedded best practices
Open platform and integrations
Connected customer data streams for a 360-degree customer view
Portfolio management
Shared visibility into customer interaction for all stakeholders
Customer engagement
Automated and manual interactions to achieve customer outcomes
Reporting
Insights into customer health and team performance
Artificial intelligence
Harness the power of people + AI
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FEATURES
In-app experiences
Workflows
Multidimensional health score
Email campaigns
360 customer view
Customer segmentation
Outcome Success Plans & customer portal
Data privacy & security
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INTEGRATIONS
Salesforce
Zendesk
HubSpot
Slack
Pendo
MS Outlook
Google Calendar
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Solutions
BUSINESS OUTCOMES
Prevent churn
Increase revenue growth
Boost team efficiency
Enhance data visibility
Build customer loyalty
PROGRAMS
Manage onboarding projects
Manage contract renewals
Monitor customer health
Drive product adoption
Detect risk
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Customer success software your business can't outgrow.
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Farm Don't Hunt by Guy Nirpaz
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Topic
sales 2.0
Engagement Technique: Are you a Mad Man or a Math Man?
May 10, 2012
6 Social Selling Tips to Implement Today (from Sales 2.0 San Francisco)
April 3, 2012
Top 10 Sales 2.0 Leaders I Want to Meet
March 29, 2012
What is the Best Sales Model for You?
December 1, 2011
Top-of-Funnel Strategy
November 30, 2011
Do you Distinguish Your Sales to Hunters and Farmers?
November 29, 2011
Tip on How to Reduce Churn (Even in Low-Touch Models)
November 28, 2011
Top 5 Trends in Sales 2.0
November 16, 2011
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