FIRESIDE CHAT

CS experts share how they’re mastering customer-led growth at scale

November 6 @ 10 AM PT | 1 PM ET

CS teams are increasingly being asked to take on larger portions of the overall business pipeline number. This requires air tight collaboration with sales, data that allows CS leaders to forecast with confidence, and processes that help teams scale. All this is in addition to the core mandate of CS, to help customers achieve their goals.

In this fireside chat series, we’ll show you how CS leaders across different industries and org sizes are taking on the challenges of tackling growth and expansion targets in modern revenue orgs. You’ll walk away with actionable strategies for how to:

  • Consolidate data across the revenue tech stack to create accurate and achievable forecasts
  • Get your sales, CS, and marketing teams working together towards shared goals
  • Better enable CSMs to work strategically at scale to delight their customers

Meet our speaker

Shuli Edwards
VP of Customer Success at Aidoc Medical

"My mission aligns with Aidoc's dedication to integrating AI in healthcare, ensuring we not only meet but exceed our clients' expectations. Our work has a profound impact on the lives of patients and the efficiency of medical professionals, reflecting our shared values of innovation, excellence, and compassion."

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Customer-led growth starts with software that shapes to your business needs

Built to scale with you as your business grows

Totango scales to support large global companies and fast-growing businesses with enterprise-grade security, governance, and permissions.

Quickly achieve value through best practice programs with one click

At the core of our platform are SuccessBLOCs, prebuilt customer success program templates with industry best practices.

Easy to use across the enterprise, efficient to maintain

Intuitive design and user-friendly interface, plus no professional services or heavy IT involvement is required to start.

Totango Customer Data Platform

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Button Text

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Button Text
Totango Customer Data Platform
Totango Customer Data Platform

What’s a Rich Text element?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

Static and dynamic content editing

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Button Text

What we're known for.

Protecting revenue by guiding customers toward positive business outcomes is the most sustainable path to growth. Totango + Catalyst has earned over 120 G2 badges and industry recognition for our product and thought leadership.

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Integrate with all the tools you already use

Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.

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Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention

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