Customer churn directly reflects your client retention rates and determines your revenue levels. Understanding churn and knowing how to manage it can make the difference between a successful business model and lost business. In this guide, we’ll cover the essentials of customer churn.
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This report will provide an overview of the business impact observed by companies that use an integrated view of customer and operational insights to address changing needs of buyers across all stages of the customer lifecycle.
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Learn how to understand and Implement a sound customer engagement strategy focused on measurable goals.
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