Introducing Totango In-App
Totango is excited to introduce a natively integrated in-app communication experience builder—advanced by the acquisition of Lou, a digital adoption platform—to help enterprise businesses drive desired customer outcomes.
Get a demo of Totango In-App
Improve customer retention with engaging in-app experiences
Customer success and product management teams unite to collaboratively leverage in-app communications to deliver superior customer experiences.
Scale onboarding
Increase adoption
Gather feedback
No coding skills? No problem.
The intuitive, no-code builder enables you to build and launch an in-app experience in minutes or hours—no engineers required.
Personalize user journeys
Use customer data to personalize user experiences. Automatically initiate tours for specific user segments, each tailored to a unique stage of their own customer journey.
Totango is named a Strong Performer in “The Forrester Wave™ Customer Success Platforms, Q4 2023 report
Download your own copy of this Forrester report, compliments of Totango, to learn:
- Why Totango is named a Strong Performer
- How Totango stacks up against the other vendors
- Forrester’s vision and guidance for evaluating customer success platforms
Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!
63%
50%
67%
+20%
96%
+116%
Integrate with all the tools you already use
Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.
Enterprise-grade privacy and security your IT team will love
Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention
SOC-2 certified
GDPR compliant
SCIM & SSO supported
Trusted by the world’s fastest-growing businesses and well-established software giants
Totango means greater client satisfaction, as well as team member satisfaction.
Madhavi Bezwada
VP, Client Success
Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango.
Dione Hedgpeth
Chief Customer Officer
From Day 1, I always looked at Totango as an innovative platform.
Carlos Quezada
Head of Customer Success
Great ROI, makes our lives so much easier.
James Elphick
Customer Success Program Manager
Totango combines customer insights from a business perspective from our CRM system with a product usage point of view directly from our app to give a well-rounded overview of their overall health.
Morten Hagen
VP of Sales, SAM Labs
