Nail your next quarterly business review
Whether you run a Quarterly Business Review (QBR), a monthly Executive Business Review or ad hoc customer reports, Totango makes it easy to plan, prepare for, manage, and deliver your customer business reviews so you can demonstrate value.
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Showcase customer wins with impactful QBRs
Create an effective workflow to know when business review conversations are happening, so you can identify how your customers are tracking toward their outcomes.
Use Totango to deliver QBRs to:
- Ensure on-time business reviews
- Highlight customer value realization
- Engage at-risk customers
- Implement a proactive business review strategy that scales
QBR made easy for customer success
No two customers are the same and each business review presentation requires the attention to detail, accuracy, and impact that will highlight performance to date.
- Jumpstart your business review process with an out-of-the-box PowerPoint® template
- Save time by dynamically populating your slides with the most accurate customer insights from Totango. No more missing or incorrect data
- Stay on-brand by easily customizing your presentation template with your logo, color scheme, fonts, graph types, and more.
Don’t take our word for it, we’ve partnered with our customers to deliver incredible customer experiences and drive results!
63%
50%
67%
+20%
96%
+116%
Integrate with all the tools you already use
Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.
Enterprise-grade privacy and security your IT team will love
Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention
SOC-2 certified
GDPR compliant
SCIM & SSO supported
Trusted by the world’s fastest-growing businesses and well-established software giants
Our logo retention improved 8% YoY and I really believe it's because of the work that we did with Totango.
Dione Hedgpeth
Chief Customer Officer
From Day 1, I always looked at Totango as an innovative platform.
Carlos Quezada
Head of Customer Success
Totango means greater client satisfaction, as well as team member satisfaction.
Madhavi Bezwada
VP, Client Success
Great ROI, makes our lives so much easier.
James Elphick
Customer Success Program Manager
Award-winning enterprise customer success leader
Save time and show customer value in your next QBR
Spend more time highlighting your customers’ successes and less time formatting slides.