The Industry's Most Valuable Event

Learn the key benchmarks that drive ROI from Customer Success thought leaders as you embark on a journey to acclerate results.

Discover the secrets behind the most successful implementations, get hands-on training from experts.

Network, collaborate, and share with like-minded peers while having fun in the heart of New York City.


In the past six years, we’ve experienced tremendous success with our annual Customer Success Summit. To further enhance the team learning and experience, this year we’ve handcrafted an intimate event to allow you to spend more impactful time with your team and customer success peers. Here is a sneak peek at some of the exciting content that will be covered:

september 11
5:00 PM – 7:00 PM
september 12
8:00 AM – 7:00 PM
september 13
8:00 AM – 1:00 PM

Register – Customer Only Pricing.

Bring your team and save. Don't miss out on the most valuable customer success event of the year.


Speaker submissions are in and we're finalizing an amazing line up for this year's Team Summit. If you're interested in speaking and have not yet submitted a proposal, we've extended the deadline to July 26th.

Nominate a Customer Success Hero.

Nominate the best and brightest who go above and beyond for their customers for this year's Customer Success Hero Awards. Winners receive industry recognition, a very cool trophy, and last but not least – bragging rights!
All nominations must be received by August 16th.

Individual Award

Nominate a peer, executive, or a colleague from another company who excels in Customer Success. Categories include:

Strongest Impact on Onboarding and/or Adoption

Strongest Impact on Expansion

Strongest Impact on Retention/Renewal

Team Award

We’re looking for a team that is fun, creative, innovative, and has a big impact on their customers' success. Categories include:

Most Innovative Team/Program/Use of Totango

Fastest Time to Impact

Greatest Impact on Business Results

Most Customer-Centric Culture

  • Teams can share a video or photo to show how Totango has impacted their team (optional).

  • Points are awarded based on Culture, Innovation, and Impact. Bonus points for creativity!

Request an Invite.

We're inviting a limited number of customer success executives to join us for this valuable forum. Let us know you're interested. Cost to Attend is $2600.

Venue & Location.

The Maxwell New York City.

We've chosen The Maxwell New York City as the location for our Team Summit. The Maxwell offers a stylish and perfect setting – close to museums, Times Square, Broadway and the business district.

We have secured a courtesy block at The Maxwell New York City for $369 USD per night. Book your hotel by July 31, 2019 to get our special rate. Use code: ANG.
Wednesday Night is currently SOLD OUT for the courtesy block.

541 Lexington Avenue
New York, New York 10022
+1 212-755-1200
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New York Marriott East Side.

525 Lexington Avenue at 49th Street,
New York, New York 10017

InterContinental New York Barclay.

111 East 48th Street
New York 10017

Doubletree by Hilton Hotel Metropolitan.

569 Lexington Avenue
New York, New York, 10022

The Lexington Hotel, Autograph Collection.

569 Lexington Avenue
New York, New York, 10022

Request Invite