New SuccessBLOCs Creator
Non-certification track for anyone new to Totango who manages customer journey programs using SuccessBLOCs (such as CS Operations).
Not sure where to start? This learning path helps you find courses relevant to your role. Complete courses in any order, and earn badges as you go!
Tip: Some courses may appear in multiple learning paths.
You’ll be able to:
- Navigate Totango and understand core concepts
- Activate your first SuccessBLOC
- Create impactful customer emails
- Automate digital workflows for internal collaboration
Navigating Totango
Discover Totango as a new user! Learn what Totango can do and the key features that power your customer success operations.
29 min
Building SuccessBLOCS in Totango
Leverage SuccessBLOCs in Totango! Learn how to visualize your program in canvas, collaborate with your team, and measure effectiveness.
30 min
Creating Awesome Campaigns in Totango
Master campaign design in Totango! Learn how to create new campaigns, strategize campaign settings, and manage performance.
27 min
Drawing Up Winning SuccessPlays in Totango
Automate digital workflows and internal collaboration in Totango! Learn how to plan, activate, and fine-tune SuccessPlays.
18 min
Courses per BLOC (Optional)
Set up your next program from start to finish.
No badge