Be the Force for Customer Success

Keep your enterprise revolving around your customers with Totango
Customer success is your company’s raison d’etre. But day-to-day operational challenges can distract you from your mission. Totango solutions manage all your post-sales customer activities so you can keep your customers in the winner’s circle.

Meet and Exceed Customer Expectations.

Provide a great experience for every activity with your customers

How can your enterprise maintain a consistently top-notch experience that delivers on your brand promise across all post-sales activities, even as you grow and add products? Totango solutions empower your team to keep customer success front-and center by giving them comprehensive customer data. We also drive adoption, retention and expansion by helping you engage proactively throughout the customer lifecycle.

Gain insight into customer interactions.

Give your staff access to customer data in real time. DNA-CX, our proprietary data architecture, gives instant insight into the unique, personal, and value driven-relationships you have with your customers.

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Meet your objectives.
Speed time to value..

Bolster customer success across your customers’ lifecycle. Mix and match modular Spark SuccessBLOCs to engage appropriately with customers across all post-sales operations, so you can achieve your goals and speed time to value.

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Give power to your people to help customers succeed.

Help your team help your customers. Zoe makes it easy for staff to ask for the customer information they need wherever it resides in the organization using a conversational interface.

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What Our Customers are Saying.

Without Totango, we wouldn't be able to scale our programs and deliver value to thousand of customers.

Brian merrit
vp of customer success

I recommend Totango for people who are heavy users of Salesforce for two primary reasons: flexibility and simplicity.

nate richardson
business operations director and analytics manager

With Zoe, employees from all departments can make better decisions to impact our customers quickly and positively.

shai rayback
‍vp of customer success


Customer-centric companies run on Totango

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