March 5, 2018

Customer Success Summit 2018 was a Game Changer in CS

Customer Success Summit 2018, produced by Totango was a huge success. We enjoyed learning from our speakers and attendees about Customer Success (CS) in practice. In case you couldn’t attend Totango’s 6th annual industry conference, the recordings and presentations are now available here.


CS Summit ‘18 was jam packed with great information from different points of view. You are sure to find many sessions that can help you run your CS program better.


  • Explore how other executives run their CS organizations and get results. Watch three VPs of CS being interviewed on the journey their respective organizations took to accelerate the impact of Customer Success with measurable results. Watch Video
  • Understand the potential impact CS can make in an organization. Follow Laurence Dean, Director for Client Success at Dimension Data, on his path to find the right CS solution to make a billion dollar impact on their business. Watch Video
  • Learn how Customer Marketing can leverage CS solutions. Listen to Tayanna Bigatti, Customer Marketing Manager at Trustpilot, on how their organization executes and measures the impact of Customer Marketing campaigns. Watch Video



Learn more