Totango is a goal-oriented, next-generation, customer success solution that empowers enterprises to achieve digital transformation and drive business outcomes by operationalizing customer-centric best practices. It enables teams across an enterprise to engage at every stage of the customer journey with the right information, goals, and metrics.
SAP chose Totango to successfully achieve its mission to be the world’s leading customer-centered enterprise. By providing insights and strategies to proactively engage with customers in a relevant and personalized manner, SAP is able to create customer experiences that drive customer loyalty and advocacy, resulting in business growth.
Totango and SAP have worked hard to make implementing Customer Success easy for you. Totango is integrated with SAP Customer Experience, SAP Sales Cloud, SAP Service Cloud, and SAP Marketing Cloud and can easily be found in the SAP® App Center digital marketplace.
Adaire fox-martin, Executive board member global customer operations, SAP
Ken Hamel, Executive Vice President, Global Sales Operations, SAP
Keith strodtman, coo customer first, SAP
Check Out Totango’s Forever Free Community Edition to enjoy the core functionality of a Customer Success platform.