Customer success is everyone's business

Enable all customer-facing teams to proactively deliver value at each stage of your customer journey. Integrate with tools across your enterprise tech stack so you can use data from Totango to improve customer experiences.

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Turn customer success into a team sport

Collaborate with cross-functional team members to give your customers the outcomes and experience they expect.

Make customer data and insights easily accessible

Customer data at your fingertips. Quickly and easily surface customer insights and data from Totango so you can collaborate with teams across your organization.

Provide cross-team visibility into customer health

Provide cross-functional teams with a single source of truth for account profile information, including health score, contract status, usage, support tickets, and more.

Collaborate to resolve customer issues quickly

Engage with team members in other functions so you can make a real impact on your customers’ experience. See less churn and more growth.

I appreciate how [Totango] expands customer success beyond my team by giving visibility into usage metrics and other customer data to other teams and departments who need them. 

Brian Merritt
Chief Customer Officer
Teamwork
Quote

Turn customer success into a team sport

Collaborate with cross-functional team members to give your customers the outcomes and experience they expect.

Make customer data and insights easily accessible
Customer data at your fingertips. Quickly and easily surface customer insights and data from Totango so you can collaborate with teams across your organization.

Provide cross-team visibility into customer health
Provide cross-functional teams with a single source of truth for account profile information, including health score, contract status, usage, support tickets, and more.

Collaborate to resolve customer issues quickly
Engage with team members in other functions so you can make a real impact on your customers’ experience. See less churn and more growth.

Request Demo
Customer Journey Marketplace
webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today

Connect Totango to the tools your company already uses

Totango in Slack
Slack

Slack

Use the Totango Zoe app in Slack to surface customer information on the spot. Ask about a specific account, find customer segments, or ask for a list of customers that are designated as references in Totango. Add a quick note or touchpoint to create an action item.

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Salesforce

Embed a Totango widget directly into Salesforce for easy access by your sales and go-to-market teams. See user and account insights. Find reference customers, opportunities for expansion, and more.

Contact Sales
Totango in Salesforce
Totango and Zendesk

Zendesk

Embed a Totango widget directly into Zendesk for easy access by your customer service and support teams. See user and account insights. Optimize support and reduce risks.

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What Our Customers Are Saying

Hi Cecilia,
We love it. Everyone is using it.
Warmly,
Zoey

ZOEY HOMAYUN
Solutions Architect
Schoox

Can’t get Zoe out of my head…Keep thinking of more practical applications for her as I’m working on process development.

NOAH REITER
Senior Director of Customer Success
Rave Mobile Safety