Grab hold of opportunity and scale your business while reducing churn, minimizing firefighting and filtering out noise.
You’re always firefighting. You’re too late to make an impact. Your customers are not happy. You’ve missed out on opportunities. You pay a price in cost and reputation.
Know when and why to reach out to a customer. Keep track of every user. Deliver the results they expect. Make them happy. Make opportunities happen.
via the live monitoring platform
the right insights and alerts
through the Customer Command Center
Go live quickly and with all the right plugs in place. Totango integrates with your CRM, support and other systems as well as with over 300 additional applications. Playing nice is so much better than going solo.
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From our blog...
Think of having a customer success coach built into your customer success software. That’s what these features do – guide actionable best practices, automate team processes, and give customer success managers the account benchmarking information they need at the right time.