Not sure what to look for
in a Customer Success Platform?

There are 5 key components you should evaluate. Read the
Definitive Guide for Buying a Customer Success Platform.
Get all your questions answered.

Drive Adoption

Reduce Churn

Increase Upsells

Nurture, Protect and grow your customer base.

Grab hold of opportunity and scale your business while reducing churn, minimizing firefighting and filtering out noise.

Get powerful insights and alerts with the

Customer Success Intelligence System...

...And a way to do something about them with your

Customer Command Center

Reactive customer management based on guesswork is not customer success

You’re always firefighting. You’re too late to make an impact. Your customers are not happy. You’ve missed out on opportunities. You pay a price in cost and reputation.

Customer success is proactively leading and monitoring your customers’ journey with your product

​​Know when and why to reach out to a customer. Keep track of every user. Deliver the results they expect. Make them happy. Make opportunities happen.

How Totango Works.

Collect rich, granular data

via the live monitoring platform

Analyze and compute

the right insights and alerts

Drive key actions and processes

through the Customer Command Center

Totango integrates with your business.

​​Go live quickly and with all the right plugs in place. Totango integrates with your CRM, support and other systems as well as with over 300 additional applications. Playing nice is so much better than going solo.

Don’t see what you’re looking for? Contact us to find out more details.

Ready to move from reactive to proactive Customer Success?

Need more convincing? No problem.

Let's go over it in some more detail

“Implementing SuccessPlays has helped us to operationalize and scale our Customer Success best practices across our global team in a way that we couldn’t consistently achieve before. ”

Read More Success Stories...
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From our blog...

Introducing the definitive guide to buying a Customer Success Platform

Thinking of buying a Customer Success Platform? If so, you’ll want to read this guide. The right platform will provide unprecedented visibility into your customers, opening up new opportunities – and smarter ways – to understand them.

However, not all customer success platforms are created equally. Use this buyer’s guide to fully equip yourself with the information you need to make the right decision.

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