Announcement

Join the revenue revolution that’s driving customer growth

We’re thrilled to announce that Totango and Catalyst have teamed up to deliver the most powerful software to help you drive sustainable revenue through your customer base.

Built-in best practices to help you scale with the click of a button

At the heart of Totango are SuccessBLOCs, prebuilt customer success program templates embedded with industry best practices and expert knowledge. SuccessBLOCs help you quickly get started and customize so you can achieve your business goals—no matter where you are on your journey, how often your goals change, or how your business grows over time.

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Totango SuccessBLOCs

Start with the customer success software that shapes to your business

We built Totango to be a flexible, scalable platform that gives you the freedom to compose magic moments at each stage of your customer journey—and easily work across your entire team.

Integrate data to get a 360° view of customer health

Create an integrated health model using all customer data sources across your existing tech stack to determine risk, identify opportunities, and delegate tasks across your team.

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Collaborate to manage your customer portfolio

Develop strategic account plans, manage day-to-day tasks, and create shared visibility for stakeholders at scale—no matter how many customers you add to your book of business.

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Engage with customers when and where it matters

Capitalize on critical moments with your customers by using integrated data to trigger and automate communications via email, in-app, videos, and more for every type of customer engagement model.

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Integrate with all the tools you already use

Totango customer success software seamlessly connects with all sources of customer data, sitting at the center of the enterprise tech stack to deliver a 360-degree, multidimensional view of your customer health.

Trusted by the world’s fastest-growing businesses and well-established software giants

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The biggest customer success teams have accelerated business outcomes

With Totango, you can do more with less to improve the metrics that matter.

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130%

Net revenue retention

50%

Productivity improvement

20%

Churn reduction
Waystar

30pt

NPS increase

Enterprise-grade privacy and security your IT team will love

Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention.

SOC-2 certified

GDPR compliant

SCIM & SSO supported

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Customer success software built to scale from small businesses to large enterprises

Highest ratings on G2 and TrustRadius