About | Totango

Customer actions speak loudest.

Cloud Apps are changing the relationship between customers and vendors – for the better.

Here’s how:

Customers can often serve themselves to real time information and subscribe
to a service in an instant; and customers choose how and when to engage with vendors by phone,
e-mail, web, social networks or – more often than not – through the cloud application itself.
In the Cloud Era vendors should know what customers are up to and whether customers
are getting real value. After all, customer actions speak louder than words,
and customer value always comes first.

Hi, we’re Totango.

We’re a full-service customer engagement platform for Cloud businesses.

What We Believe In

Customer Value First

Customer success is central; we believe in delivering value to customers above and before all else.
We empower customers and offer self-service options whenever possible.
Personal Relationships

We believe in sincere personal relationships with our customers and amongst ourselves.
We are candid and honest and identify these characteristics as a competitive advantage.
Smart, Creative and Elegant Thinking

We think different. We look for real and sustainable solutions.
We solve the right problems with simple, quick and quality solutions.
We use data to make informed decisions. We are not afraid to try something new.
Rapid and Agile Execution

We decide and act fast, we react even faster. We invest in transparency and metrics.
We have a “fix now” mentality believing the perfect moment is always now.
We improve continuously.