Totango Resource Center

Analyst Reviews

See what industry leaders have to say about the innovative Totango solutions.

GetApp Review of Totango
Ovum Review of Totango - "On The Radar"
CRMIdol 2012 - Totango’s Review
Totango Wins THINKstrategies' Best of SaaS Showplace (BoSS) Award

Media Coverage

Totango has been reviewed in Forbes, Mashable, ZDnet, TechCrunch, CNET, The Wall Street Journal, and many others.

Forbes - Totango's 9-Month Surge from Scratch to 100 Corporate Customers
CNET - Totango set to enhance SaaS sales tools
Tech Crunch - Totango Helps SaaS Companies Drive Sales
Mashable - 5 Tips for Creating and Maintaining Customer Loyalty

or Read more articles about Totango

Totango Research

Engaging 10 million users over billions of actions, we've come to learn a thing or two. See our research reports and infographics.

Totango and Aberdeen Present: Customer Growth Lessons for Software and Internet Companies (Video)
Totango and OVUM present: The Customer Adaptive Enterprise (Video)
2012 annual saas metrics survey results (Presentation)
2012 SaaS Customer Engagement Benchmark Report (Presentation)
2012 SaaS free trial, freemium, pricing benchmark (Presentation)
2011 SaaS Metrics Survey Results (Presentation)
2012 Saas Conversions Benchmark Report
2012 Signup and Trial Process Benchmark Report
2013 State of the Profession: Customer Success

or Visit Our Slideshare Channel

Infographics

Totango research visualized.

2nd Annual SaaS Metrics Survey Results
Freemium, Free Trial and Pricing Models in 550 SaaS Companies
Learn about user engagement from one million businesses
What makes free trial users happy?
3 Steps to Higher Conversions with Happy and Engaged Users
Customer Lifecycle Marketing Forecast
Who are you, Customer Success professional?

Customer Video Testimonials

Our best salesmen are our customers. See what they have to say about using Totango.

Zendesk - Cloud Based Helpdesk (Trial Conversion, Customer Success)
Clarizen - Project Management (Customer Success)
StreetEasy - Online Real Estate Website (User Onboarding)
300mg - Startup (Product Market Fit)
Roni Feldsher - Clarizen: Totango features I can't live without

or Read More Customer Success Stories

Customer Success Interviews

We interviewed industry customer success leaders.

Interview series with Amy Friedman, Customer Success Profession
Customer Success Forum Part 1: Customer Success Heroes and Tools
Customer Success Forum Part 2: Customer Success Metrics and Performance
Customer Success in Baseball, Universities and Hardware Companies
Customer Success Chronicles: At Eloqua, customers are customers for life
Customer Success Chronicles: Clarizen Brings The Customer's Voice to the Executive Level

or Visit Our Vimeo Channel

Pro Customer Playbook Course

A webinar series that teaches best practices for acing customer success.

Webinar 1 - "Free Trial Best Practices"
Webinar 2 - "Customer Lifecycle Marketing Tips"
Webinar 3 - "Customer Success Management Playbook"
Webinar 4 - "Renewal and Upsell Playbook"

Totango Collateral

We assembled some introductory materials about Totango for you.

Totango Introductory Presentation (Registration Required)
Totango Datasheet (Registration Required)
Totango ROI Cheatsheet (Registration Required)
Totango Customer Success Program Data Sheet (Registration required)
Totango Customer Success Workshop Datasheet (Registration required)