Learn from our customer, Sysomos, about how they built an effective Customer Success function with Totango that reduced their churn by 25% in just one year.Read More
It’s always a great day when we hear how customers are using Totango. Take a look at how others are using Totango to nurture, protect, and retain their customers.
Innography uses analytics in Totango to truly understand how their customers use their product and to decrease the time it takes to onboard.Read more
As SVP and GM, Leyla Seka discusses the power of a customer community and how a tool like Totango helps community engagement.Read more
As CFO, Jeremy King uses Totango to calculate long-term financials, trigger customer email alerts, and prepare for renewal meetings.Read more
As VP of Customer Success, Kristen Hayer fights churn using Totango by creating a churn-risk score with app usage data.Read more
As Dir. of Support, Tom Blossom explains how Totango highlights product feature adoption and areas for product improvement.Read more
As CMO, Meg Murphy shares how Totango helps deliver high quality client success experiences to create the best marketing asset.Read more
Totango helps Xamarin proactively reach out to customers with the right context so they don’t have to rely on time based check ins.Read more
Optimizely uses Totango to look at health across their entire customer base so they can take action to improve experience and reduce churn.Read more
Central Desktop leverages real time data from Totango to understand customer risk and create the right action plan to address any concerns.Read more
From our blog...
Thinking of buying a Customer Success Platform? If so, you’ll want to read this guide. The right platform will provide unprecedented visibility into your customers, opening up new opportunities – and smarter ways – to understand them.
However, not all customer success platforms are created equally. Use this buyer’s guide to fully equip yourself with the information you need to make the right decision.