Alistair Rennie is CEO of Totango. A former IBM leader and Totango board member since 2021, he has helped shape the customer success industry. Alistair is critically focused on the company’s mission to empower businesses to maximize customer lifetime value across the post-sale lifecycle. Under his leadership, Totango integrates best practices, powerful automation, and AI innovation into its customer success and Unison platforms, driving growth and efficiency.