Make customer expansion your key growth engine

Totango transforms your customer success team into a growth-driven powerhouse by delivering a 360°, real-time view of customer usage and behavior to:

  • Predict & proactively prevent churn
  • Accelerate renewals & uncover expansion opportunities
  • Personalize & automate end-to-end customer success programs

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Totango is the leading customer success software for growing businesses

Increased NRR 130% by quickly identifying inactivity, feature usage, and connection issues
Slashed churn 20% by identifying and prioritizing at-risk customers before it was too late
Increased CSM productivity 50% by automating a more personalized customer onboarding process

Totango really enabled us to better understand our users, but also scale very quickly. We've been able to customize the platform to what we need.

Morgan Courtney
Director of Customer Success, TaskRabbit