Totango cookies policy

Last Updated: July 7, 2026

Overview

We use cookies and similar technologies on our website (https://www.totango.com/) ("Website") and in our application ("App") to automatically collect and store information about your device and usage. This helps improve performance and enhances user experience. These technologies include cookies and other similar files, which we collectively refer to as "cookies" in this policy.

If you do not accept the use of cookies, please disable them by following the instructions in this policy or by changing your browser settings. Disabling cookies may impact your experience and functionality on the Website or App.

For more details, refer to Totango's Privacy Policy.

Types of Cookies Used on the Website

1. Necessary Cookies

Cookies essential for providing core functionalities of the Website.

Cookie Name: __cf_bm
Purpose: Distinguish between humans and bots.
Type: Third-party
Duration: 1 day
Provider: G2.com

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Cookie Name: __cf_bm
Purpose: Distinguish between humans and bots.
Type: Third-party
Duration: 1 day
Provider: G2crowd.com

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Cookie Name: __cf_bm
Purpose: Distinguish between humans and bots.
Type: Third-party
Duration: 1 day
Provider: Hubspot.com

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Cookie Name: AWSELB
Purpose: Distribute traffic across servers to optimize response times.
Type: Third-party
Duration: Session
Provider: app.jazz.co

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Cookie Name: AWSELBCORS
Purpose: Optimize user experience with server load balancing.
Type: Third-party
Duration: 1 day
Provider: app.jazz.co

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Cookie Name: CONSENT
Purpose: Detect GDPR marketing consent.
Type: Third-party
Duration: 5932 days
Provider: youtube.com

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Cookie Name: fid
Purpose: Enable secure logins and detect spam or abuse.
Type: Third-party
Duration: 7 days
Provider: linkedin.com

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Cookie Name: JSESSIONID
Purpose: Preserve user states across page requests.
Type: Third-party
Duration: Session
Provider: linkedin.com

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Cookie Name: test_cookie
Purpose: Check if the browser supports cookies.
Type: Third-party
Duration: 1 day
Provider: doubleclick.net

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2. Functionality or Preference Cookies

Cookies that remember user choices to enhance the Website experience.

Cookie Name: lang
Purpose: Remember the user’s selected language version.
Type: Third-party
Duration: Session
Provider: ads.linkedin.com

3. Statistics Cookies

Cookies used for analyzing user behavior and improving the Website.

Cookie Name: __hssc
Purpose: Identify if cookie data needs updating.
Type: First-party
Duration: 1 day
Provider: totango.com

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Cookie Name: __hssrc
Purpose: Recognize the visitor's browser upon reentry.
Type: First-party
Duration: Session
Provider: totango.com

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Cookie Name: __hstc
Purpose: Collect data on visitor behavior for statistics.
Type: First-party
Duration: 1 year
Provider: totango.com

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Cookie Name: _ga
Purpose: Generate statistical data on visitor behavior.
Type: First-party
Duration: 2 years
Provider: totango.com

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Cookie Name: _gid
Purpose: Track statistical data on visitor usage.
Type: First-party
Duration: 1 day
Provider: totango.com

4. Marketing Cookies

Cookies used for delivering targeted advertisements and tracking ad performance.

Cookie Name: __ptq.gif
Purpose: Track user behavior across devices and channels.
Type: Third-party
Duration: Session
Provider: hubspot.com

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Cookie Name: _gcl_au
Purpose: Measure advertisement efficiency across websites.
Type: First-party
Duration: 3 months
Provider: totango.com

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Cookie Name: bcookie
Purpose: Track usage of embedded LinkedIn services.
Type: Third-party
Duration: 2 years
Provider: linkedin.com

How to Control or Delete Cookies

You can manage cookies through your browser settings. Disabling cookies may affect Website functionality. Instructions for popular browsers include:

• Chrome
• Firefox
• Internet Explorer
• Safari (iOS)

Contact Us

If you have any questions or comments about this Cookies Policy, contact us at privacy@totango.com.

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