Whats in and what's out for CS in 2026? Join us on January 14th for this spicy discussion.
With Totango, Waystar managed client success by prioritizing risk in a growing business, successfully reducing churn by 20%.
This guide breaks down the three skills that separate order takers from growth drivers. No fluff. No vague advice. Just three essential skills designed to level up post-Sales teams in modern Customer Success.
What’s In, What’s Out, and What High-Performing Teams Will Do Differently This Year
Customer Health Score takes multiple dimensions of customer data measures and consolidates them into a single representation of green, yellow or red. It is a consolidation all the information the company has about the customer, from all probes, people and systems, past and current.
