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Farm Don't Hunt

The Definitive Guide to Customer Success
by Guy Nirpaz, Founder and CEO, Totango
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Data Intensity Achieves Best-In-Class Customer Success with Totango

Following a period of rapid growth, Data Intensity found it increasingly difficult to make sense of their customer data. Managing their growing customer base effectively due to a fragmented and outdated system was challenging until Totango came along.

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What this approach is doing, is ultimately forcing businesses to become more customer-centric, and to organize around their customers and their success.

Kate Leggett, Forrester, Customer Success Should Be A Team Sport
March 9, 2017

Customer Success: Building the Business Case to Executives

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