All Data Privacy & Security

Catalyst GDPR

Last updated: 11/28/2023

Catalyst cares deeply about your data security and works continuously to ensure its protection. If you have any questions please reach out to privacy@getcatalyst.io.

Overview

General Data Protection Regulation (GDPR) is a regulation within the European Union (EU) that protects the data and privacy of all individuals in the EU and European Economic Area (EEA).

Catalyst is a “data processor” as defined in GDPR Article 4 Section 8 and our customers are the “data controllers” as defined in GDPR Article 4 Section 7. Catalyst will comply to all Data Processing Agreement (DPA) requests from customers when legally advised to do so.

The following sub-processors have access to the customer data Catalyst is processing on behalf of data controllers:

  • Amazon Web Services: Servers and network infrastructure
  • Fullstory: Product usage reporting
  • Mixpanel: Product usage reporting
  • Segment: Product usage reporting
  • Zendesk: Customer support
  • Andela: Outsourced engineering
  • Twilio/SendGrid: Customer communication platform for transactional and marketing email
  • Snowflake Inc.: Cloud computing-based data warehouse
  • Fivetran Inc.: ELT as a service platform
  • Databricks Inc.: Data analytics platform
  • New Relic: Observability service for cloud-scale applications
  • Nylas Inc.: Email and calendar integration
  • Hubspot: CRM and Marketing platform
  • Salesforce: CRM platform
  • TiDB Cloud: Cloud Database Provider

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    Catalyst is fully committed to protecting the data and privacy of our customers and the users they service.

    If you have any questions or concerns please send us an email at privacy@getcatalyst.io.