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Industry Trends

Stay on top of industry trends in SaaS growth, revenue intelligence, customer-led growth, and revenue recognition to drive long-term success

Perspectives
Industry Trends
Best Practices
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Activate Customer-Led Growth
Industry Trends

How to activate customer-led growth to unlock expansion

Maximize revenue by targeting loyal customers for expansion. Learn to segment and engage for growth.

Turn customer objectives into renewal success
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4 steps to turn customer objectives into renewal success

Boost renewals by tracking customer objectives. Learn to set milestones for value realization and reduce churn.

3 myths about AI (and why they’re wrong)
Industry Trends

3 myths stopping businesses from adopting AI (and why they’re wrong)

Uncover common AI myths stalling customer success and revenue operations. Learn why AI empowers customer success and drives smarter, scalable business growth.

Rethink customer health
Perspectives

Rethink customer health: it’s not just a CS problem anymore

Go beyond red flags — align teams, drive customer health, and scale revenue success. Proven strategies for CS and RevOps leaders.

Sustainable revenue growth
Industry Trends

Sustainable revenue growth is the #1 challenge for business leaders

Discover how customer-first strategies, customer success software, and AI-powered revenue intelligence drive sustainable SaaS growth.

Metrics to fuel customer-led growth
Industry Trends

Metrics that matter for customer-led growth

Discover key metrics enterprise B2B companies should use to drive customer retention and expansion. Learn how to measure, track, and grow predictable, scalable revenue streams.

6 strategies for aligning Sales and CS
Industry Trends

6 proven strategies to align Sales and Customer Success for revenue growth

Discover 6 strategies for aligning Sales and CS to drive revenue growth. Learn how account planning, AI, and collaboration unlock expansion opportunities.

Women in tech leadership roles
Industry Trends

How to support more women in revenue leadership roles in the tech industry

Explore strategies for advancing women in tech and leadership roles. Learn how diversity drives profitability and fuels innovation in the industry.

Industry Trends

Building a business case for a Customer Success Platform

Acquiring a Customer Success Platform (CSP) is no longer just a software upgrade — it’s a strategic investment…