Customer Success. Period.

Operate your company around your customers

Day-to-day operational challenges can distract you from your mission to create value for your customers. Totango enables your enterprise to accelerate Customer Success, using best practices to streamline and manage all of your post-sales activities.

TOTANGO SOLUTIONS

Built for the Enterprise.

Totango solutions empower your team to keep Customer Success front and center.  For customer adoption, retention, expansion, and everything in between, Totango ensures the success of your customers throughout the customer lifecycle.

Connect the dots of all customer information.

Centered around your customers, our proprietary data architecture allows you to generate a complete picture of your customers with ease, connecting multidimensional data streams in real time.

Learn about DNA-CX

Provide accountability for business outcomes.

Spark provides post-sales teams with best practices and guided objectives with performance visibility for every stage of the customer journey. SuccessBLOCs allow your team to focus on what really matters.

Learn about spark

Exceed your customer
success goals.

Ensure success across your customers’ lifecycle. Provide the same standard of service across your enterprise. SuccessBLOCs are designed to allow your team to focus on what really matters.

Learn about spark

Team up around your customers.

Empower your entire organization to drive customer engagements at scale by putting customer insights at the center of your business. Get quick access to customer information for all of your teams, whenever it’s needed.

Learn about Zoe

What Our Customers are Saying.

Without Totango, we wouldn't be able to scale our programs and deliver value to thousand of customers.

Brian merrit
vp of customer success

I recommend Totango for people who are heavy users of Salesforce for two primary reasons: flexibility and simplicity.

nate richardson
business operations director and analytics manager

With Zoe, employees from all departments can make better decisions to impact our customers quickly and positively.

shai rayback
‍vp of customer success

LET'S CHAT

Customer-centric companies run on Totango

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