Drive predictable revenue growth

Totango is the industry's only Composable Customer Success platform, flexible and scalable to meet your business needs so you can drive customer retention, renewal, and expansion.

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Get started with the top customer success platform
that shapes to your business

Fast time to value

Get customer journeys up and running efficiently to drive faster time to value for you and your customers. Start where you are today, grow when you need to.

Continuous iteration

Adapt your customer journey and CS programs quickly to deliver the engaging customer experiences that drive real results for your business.

Predictable scale-up

Use time-based triggers, product telemetry, and other signals to adapt and scale programs and campaigns to fit the needs of all your customers.

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Trusted by the world’s fastest-growing businesses and well-established software giants

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Industry pacesetters have unlocked the path to predictable growth

With Totango, you can do more with less to efficiently scale customer success across your entire business.

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130%

Net revenue retention

50%

Productivity improvement

20%

Churn reduction

30pt

NPS increase

Your customer journey is your product

Design, launch, measure, and iterate on customer experiences that quickly and continuously deliver value.

Journey orchestration

Improve critical touchpoints with your customers using CS best practices and automation to scale.

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Portfolio management

Engage your book of business proactively to ensure an optimal customer experience at every step of the journey.

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Totango Reporting

Reporting

Access a 360-degree view of your customers to monitor multidimensional customer health, mitigate risk, and identify expansion opportunities.

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Data management

Connect all customer data streams to seamlessly produce accurate, real-time customer context and a shared data model leveraged by every team across the organization.

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Totango user/account management

User/account management

Trust in enterprise-grade privacy and security, easy-to-manage system governance, and multiple training and services options.

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Integrate with all the tools you already use

Seamlessly connect all sources of customer data to uncover a 360-degree, multidimensional view of your customers.

Enterprise-grade privacy and security your IT team will love

Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention

SOC-2 certified

GDPR compliant

SCIM & SSO supported

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The only Composable Customer Success platform built to scale from small businesses to enterprises

Highest ratings on G2 and TrustRadius