At the heart of Totango are SuccessBLOCs, prebuilt customer success program templates embedded with industry best practices and expert knowledge. SuccessBLOCs help you quickly get started and customize so you can achieve your business goals—no matter where you are on your journey, how often your goals change, or how your business grows over time.
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We built Totango to be a flexible, scalable platform that gives you the freedom to compose magic moments at each stage of your customer journey—and easily work across your entire team.
Integrate data to get a 360° view of customer health
Create an integrated health model using all customer data sources across your existing tech stack to determine risk, identify opportunities, and delegate tasks across your team.
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Collaborate to manage your customer portfolio
Develop strategic account plans, manage day-to-day tasks, and create shared visibility for stakeholders at scale—no matter how many customers you add to your book of business.
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Engage with customers when and where it matters
Capitalize on critical moments with your customers by using integrated data to trigger and automate communications via email, in-app, videos, and more for every type of customer engagement model.
Learn MoreTotango customer success software seamlessly connects with all sources of customer data, sitting at the center of the enterprise tech stack to deliver a 360-degree, multidimensional view of your customer health.
With Totango, you can do more with less to improve the metrics that matter.
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Rest assured that your customer data is safe and secure in Totango while you get to work to reduce customer churn and increase net revenue retention.
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