Enterprises that operate around their customers run customer success on Totango.
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Day-to-day operational challenges can distract you from your mission to create value for your customers. Totango enables your enterprise to accelerate Customer Success, using best practices to streamline and manage all of your post-sales activities.
Unify all your customer data streams and unlock a richer, real-time understanding of your customer’s health, lifecycle and touchpoints to enable customer-first decisions.
Learn more about Totango’s Customer Data Platform, DNA-CX.
“Having this data be instantaneous, at people’s fingertips is really key to how we grow.”
Jim Mercer, Head of Customer Success, Zoom
Operationalize the customer-centered activities that drive the biggest impact on your customers’ outcomes and your business results.
See why Spark is purpose-built for Customer Success acceleration.
“Totango helps our success managers to actually help clients consume our offers and drive adoption of the functions and features that our offers provide.”
Dilip kumar, COO Group Services, NTT
Focus on your most critical business priority first, deploy nimbly and scale intelligently, realizing value in weeks, not months through a goal oriented, modular approach.
Speed your time to impact with SuccessBLOCs.
“Totango allows you to realize value quickly. It’s the best product in the market.”
Erin miller, VP of Client Success, Tyler Technologies
“We chose Totango largely because we felt that they were going to be a good partner and Totango has proven to be a good partner."
keith strotdman, COO Customer first, SAP
"Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers."
Jim Mercer, Head OF CUSTOMER SUCCESS
“Finally, for the first time, we have proactive customer data to determine customer health and take action. "
Katie Yagodnik, Senior Manager – customer success, MOnster
"Totango helps our success managers to actually help our clients consume our offers and drive adoption."
dilip kumar, coo – group services
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