Select your customer journey or build your own. Out of the box best practice templates for any journey or initiative. Why start from scratch?
Securely connect all your customer data for a single, unified view of your customer. Simple to administer and maintain.
Manage everything in one platform. It's never been easier to design, run, and measure, your best customer engagements.
Automate workflows across your entire organization. Supercharge your digital engagement with hyper-personalized communications for each user.
Modular and agile. It’s everything you need to easily get started, monitor, tune and grow.
Jim Mercer, Head OF CUSTOMER SUCCESS
DILIP KUMAR, COO – GROUP SERVICES
KEITH STROTDMAN, COO CUSTOMER FIRST, SAP
Jim Mercer
Head OF CUSTOMER SUCCESS, Zoom
Lindsay Bigelow
Global Director of Service Operations, walkme
KEITH STROTDMAN
COO CUSTOMER FIRST, SAP
Brian merritt
Chief Revenue officer, Truspilot
Our Customer Success and Renewal Sales organization uses Totango to provide insight into client utilization, client health, contract status, and client "TouchPoints" and interactions with the CSMs and Sales team. Allows us to create playbooks (Sets of actions)… Read more
My personalised Totango interface was easy to set up – using the extensive knowledge base I was able to set my Onboarding SuccessBLOC up mostly on my own. Totango is giving me an insight into my customers onboarding experience in a vast amount of detail… Read more
I love having the ability to track what I am doing to help my customer. Every day I can come in and see who needs attention based on my Notifications, Attention, and Agenda. I like having a birds-eye view of my accounts and I love seeing My Portfolio go from being Red to Green! Read more
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