Customer Success Software - Start for Free

Join over 5,000 customers from start-ups to fast growing enterprises using Totango

Start in minutes with Journey Templates

Select your customer journey or build your own. Out of the box best practice templates for any journey or initiative. Why start from scratch?

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customer email marketing, personalized email communication, email audience segmentation, automated email workflows

Integrate with all the tools you already use

Securely connect all your customer data for a single, unified view of your customer. Simple to administer and maintain.

Orchestrate winning customer experiences

Manage everything in one platform. It's never been easier to design, run, and measure, your best customer engagements.

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Engage with consistency, at scale

Automate workflows across your entire organization. Supercharge your digital engagement with hyper-personalized communications for each user.

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Rapidly iterate as your business grows and changes

Modular and agile. It’s everything you need to easily get started, monitor, tune and grow.

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Trusted by the best brands - from startups to Fortune 100 enterprises

"Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers."

Jim Mercer, Head OF CUSTOMER SUCCESS

"Totango helps our success managers to actually help our clients consume our offers and drive adoption."

DILIP KUMAR, COO – GROUP SERVICES

“We chose Totango largely because we felt that they were going to be a good partner and Totango has proven to be a good partner."

KEITH STROTDMAN, COO CUSTOMER FIRST, SAP

"Companies like Totango, which I've been using for 3 years really helps us as it relates to how we scale and partner with our customers."

Jim Mercer
Head OF CUSTOMER SUCCESS, Zoom

"Totango stood out above the rest...Having the ability to do so much on our own was really important and we could do that with Totango."

Lindsay Bigelow
Global Director of Service Operations, walkme

“We chose Totango largely because we felt that they were going to be a good partner and Totango has proven to be a good partner."

KEITH STROTDMAN
COO CUSTOMER FIRST, SAP

“The Totango team continues to deliver on how we can be better as an organization in the customer success space."

Brian merritt
Chief Revenue officer, Truspilot

Highest ratings on G2 and Trustradius

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Stephen Wilson

Sr. Director of Customer Success

On24

It Actually Only Takes One: Totango

Our Customer Success and Renewal Sales organization uses Totango to provide insight into client utilization, client health, contract status, and client "TouchPoints" and interactions with the CSMs and Sales team. Allows us to create playbooks (Sets of actions)… Read more
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Verified customer review at TrustRadius

Lisa M

Lead Customer Success Executive

Small Business

Intuitive and User-Friendly Platform – the best I have seen!

My personalised Totango interface was easy to set up – using the extensive knowledge base I was able to set my Onboarding SuccessBLOC up mostly on my own. Totango is giving me an insight into my customers onboarding experience in a vast amount of detail… Read more

Verified customer review at G2

Lisa Carns

Customer Account Manager

Sumo Logic

Great investment and I am grateful to use it.

I love having the ability to track what I am doing to help my customer. Every day I can come in and see who needs attention based on my Notifications, Attention, and Agenda. I like having a birds-eye view of my accounts and I love seeing My Portfolio go from being Red to Green! Read more

Verified customer review at G2