Customer success software your business can’t outgrow

Totango provides unlimited scalability and unmatched time to value to help cross-functional enterprise teams achieve critical business outcomes at each stage of the customer journey.

Totango In-app builder

Capture expansion opportunities

Use data to identify and engage customers that are seeing value and have high utilization so you proactively send personalized campaigns to key contracts to grow the business.

Collaborate between CS and sales

Partner on customer success-identified upsell or cross-sell opportunities that reflect the growth a customer has enjoyed because of your CSMs commitment to delivering lifetime value.

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In-App Segmentation
Totango In-app builder

Tap into healthy customers for growth

Build long-term customer loyalty to create references, generate reviews, and drive word of mouth to support continued revenue growth from new business.

Take control of your customer portfolio

Totango Composable Customer Success software enables your business to drive predictable revenue growth through retention, renewal, and expansion by allowing you to compose, manage, and iterate your true product: your customer journey.
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Totango helps us streamline the customer journey, identify upsell opportunities more easily, and provide deeper insight into customer usage.

DJ B.
Software Support Representative, Sage

Get started with out-of-the-box best practice templates

SuccessBLOCs are pre-built customer success program templates, embedded with industry best practices so you can get started quickly, and improve the churn and retention metrics that matter.

Maximize Upsells

Easily identify customer expansion opportunities and efficiently manage the upsell process

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Engage Stakeholders

Manage and improve stakeholder relationships and outcomes.

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Grow Your Reference Program

Invite your customers to join your reference program, engaging them with opportunities to share their voice.

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Engage Customers

Implement a proactive customer nurture strategy that scales to support thousands of customers.

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Convert Freemium

Increase activation, conversion, and retention of your freemium customers.

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Github scaled their CS ops while driving NRR to over 130% during a time of rapid growth

Github Customer Story

Learn how Totango can help you achieve your customer success goals.

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