Salesforce is a customer relationship management platform that provides companies with an interface for recording customer data, sales activity and task management, and a system for automatically routing and escalating important events. Salesforce Sales Cloud enables businesses to manage sales leads, track progress, and automate sales processes.
Salesforce helps users track leads and opportunities throughout the sales funnel so companies can accurately track and predict new business revenue.
Do you want to take Salesforce to the next level? Do you want to really understand and be able to act on Customer Health? When you use Totango, you are able to get more out of Salesforce because you can pull in all of your data in combination with other key customer metrics (from other data platforms) to gain a more holistic understanding of your customer. You are not only able to see what is going on, you are able to take action immediately and within the same platform. No more jumping between platforms to engage with customers.
With this integration, you can: