Is email and calendar software used by a large number of businesses to communicate effectively with their customers and manage their day-to-day activities.
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Totango Customer Success software integrates with Microsoft Outlook to allow Outlook users to select accounts and contacts such that their emails and replies are automatically logged as TouchPoints on the customer’s timeline in Totango. This allows customer success teams to see all customer interactions in one place, in the Totango CS platform, increasing operational efficiency and communication effectiveness.
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