Slack is a powerful channel-based workplace collaboration tool that allows users to work together more effectively, connect all of their software tools and services, and find the information they need within a secure environment. It can be used across multiple devices and platforms and is equipped with features that allow users to chat, share files and collaborate with associates both one-on-one and in groups.
With Totango’s Slack Integration, you can share important account information, collaborate, create a task force, and much more from one single platform. Plus, using Totango’s Zoe Slack integration, anyone on your team has the ability to safely access your customer data, create touchpoints, assign tasks, view referenceable data and much more!
Bring Intercom conversations into a data table within Totango's account profiles.
Totango integrates with Microsoft Outlook to allow Outlook users to log emails and replies as TouchPoints on the customer’s timeline in Totango.
Totango Zoe in Slack makes customer data accessible whenever its needed