Slack + Totango

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API
Native
Data IMport
CRM
Marketing
Customer Service & Support
Database & data warehouses
Communication & Collaboration
Cloud storage
Conversion analytics
Product Usage
Scheduling
Automation & Integration
Project management
Analytics & business intelligence
Payment & financial Services

Slack + Totango

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Webinar

March 21, 2024

Hot takes: CS + sales leader roundtable

Join Karen Budell—Chief Marketing Officer at Totango—as she elicits some hot takes from industry sales and CS leaders on the partnership between these two business-critical teams.

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webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today
  • Allows users to work together more effectively by connecting all of their software tools and services within a secure environment.
  • Users can create channels for different teams, projects, offices, etc. in which they send messages, share files, and collaborate with external organizations.
  • Allows users to search their team’s conversation history to find relevant messages, files, and channels, allowing conversations to become common institutional knowledge.
  • Users can make voice or video calls with other members of their Slack workspaces right from the platform.
See the benefits of integrating Slack with Totango

See the power of Slack + Totango. Request Demo.

Request Demo
webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today

How Slack works

Slack is a powerful channel-based workplace collaboration tool that allows users to work together more effectively, connect all of their software tools and services, and find the information they need within a secure environment. It can be used across multiple devices and platforms and is equipped with features that allow users to chat, share files and collaborate with associates both one-on-one and in groups.

webinar
2019 State of the customer success industry
8/27, 10 am pt/1pm ET
register today
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The benefits of integrating Slack with Totango

With Totango’s Slack Integration, you can share important account information, collaborate, create a task force, and much more from one single platform. Plus, using Totango’s Zoe Slack integration, anyone on your team has the ability to safely access your customer data, create touchpoints, assign tasks, view referenceable data and much more!


  • Safely access and share key customer data with other team members whenever and wherever it is needed using Totango’s Zoe Slack Integration. 
  • Allow anyone in your company to add touchpoints to Totango accounts directly from Slack even if they are not a Totango user.
  • Write back into Slack directly from Totango so that your teams don’t miss important notifications.
  • Get real-time visibility into customer health so you can take action when necessary with the right teams and the right messaging to improve your customer relationships.

See the power of Slack + Totango.

Similar Integrations

Coming soon

Gmail

API
Native
Data IMport
CRM
Marketing
Customer Service & Support
Database & data warehouses
Communication & Collaboration
Cloud storage
Conversion analytics
Product Usage
Scheduling
Automation & Integration
Project management
Analytics & business intelligence
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Coming soon

Intercom

Bring Intercom conversations into a data table within Totango's account profiles.

API
Native
Data IMport
CRM
Marketing
Customer Service & Support
Database & data warehouses
Communication & Collaboration
Cloud storage
Conversion analytics
Product Usage
Scheduling
Automation & Integration
Project management
Analytics & business intelligence
Payment & financial Services
Coming soon

Microsoft Outlook

Totango integrates with Microsoft Outlook to allow Outlook users to log emails and replies as TouchPoints on the customer’s timeline in Totango.

API
Native
Data IMport
CRM
Marketing
Customer Service & Support
Database & data warehouses
Communication & Collaboration
Cloud storage
Conversion analytics
Product Usage
Scheduling
Automation & Integration
Project management
Analytics & business intelligence
Payment & financial Services
Coming soon

Slack

Totango Zoe in Slack makes customer data accessible whenever its needed

API
Native
Data IMport
CRM
Marketing
Customer Service & Support
Database & data warehouses
Communication & Collaboration
Cloud storage
Conversion analytics
Product Usage
Scheduling
Automation & Integration
Project management
Analytics & business intelligence
Payment & financial Services