Totango + Catalyst

Welcome to the Revenue Revolution

Your customers are your most valuable asset. In today’s world, protecting revenue by guiding customers toward positive business outcomes is the most sustainable pathway to growth. 

We couldn’t think of a better way to mark this change in the industry than to announce Totango and Catalyst have joined forces to help you drive customer-led growth

This is the next generation of customer success.

Take control of your customer portfolio

Totango Composable Customer Success software enables your business to drive predictable revenue growth through retention, renewal, and expansion by allowing you to compose, manage, and iterate your true product: your customer journey.
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Alistair Rennie
Now is the moment for Customer Success to cement its value to the C-Suite by protecting revenue under management, owning retention and renewals, and accelerating expansion with precision. Read more

Alistair Rennie
CEO of Totango
Edward Chiu
Combining the best of Catalyst and Totango into a unified product for enterprises and fast-growing companies will ensure businesses not only survive but rapidly uncover growth and revenue opportunities that are often overlooked. Read more

Edward Chiu
Co-Founder and CEO of Catalyst

Together, we are driving customer-led growth

Customer success and post-sale revenue organizations at nearly 600 of the largest global companies and fastest-growing businesses trust our products.
Schneider Electric
CDK Global

Customer success is not dead, it simply needs to evolve. It’s time for a shake-up: a shift back to our core mission of delivering meaningful customer business outcomes for long-term retention and growth. This doesn't mean getting rid of the concept of customer success, but rather reshaping it to become more aligned with revenue and strategic business goals.

Founder of and Head of Growth at Churnkey

Why we are better together

Enterprise-grade, we scale with you as you grow

We partner with many of the largest CS and post-sale organizations in the world and have the data model to support the complexity of enterprise businesses; we are committed to providing the highest level of platform stability, reliability, and performance.

Trusted by CS teams, and post-sale revenue orgs

We enable you to guide customers to success and business outcomes, then our products empower cross-functional uses cases, organizational collaboration, and executive reporting to expand that customer value and drive growth across the post-sale revenue lifecycle.

Speed, scale, and methodology to steer you toward revenue success

Our intuitive user experience and investments in AI are designed to surface key insights and buyer signals and reduce manual work so that you can easily report on your business impact and recognize the actions to take to drive recurring value. Combining Totango’s advanced enterprise-hierarchy health scoring capabilities with Catalyst’s ROI-based scores gives post-sale teams the ability to forecast retention with precision. 

Together, we enable revenue teams to start measuring the exact expected customer outcomes that were in the sales-to-customer success handoff.


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About Totango

Totango is enterprise customer success software that scales with businesses as they grow, providing unlimited scalability and unmatched time to value to help cross-functional enterprise teams drive productivity, retention, and expansion. The biggest customer success teams in the world—including SAP, Github, Schneider Electric, Dynatrace and Aircall—use Totango to integrate customer data for a 360-degree view of customer health, collaboratively manage their customer portfolio, and engage proactively and intelligently with their customers. For more information about Totango, visit or follow Totango on LinkedIn.

About Catalyst

Catalyst is the leading customer growth platform. Trusted by top revenue leaders at global B2B brands, including Braze, FiveTran and Heap, Catalyst guides Sales and Success teams to turn customers into your number one engine for growth. Drive more growth through your customers with Catalyst. For more information about Catalyst, visit or follow Catalyst on LinkedIn.

Customer FAQs

Q: What will happen to the current Totango and Catalyst products?
A: Customers will not experience immediate changes to either product, and we will continue to deliver on our Q1 roadmap. Our teams our working on a roadmap for unification that will be thoughtful and provide you with an effortless upgrade to unified offering which will benefit from the intuitive user experience Catalyst is known for, in a platform powered by the enterprise-ready governance of Totango with exciting innovations including AI and reporting capabilities.

Q: Will I be forced to migrate? 
A: There is no migration needed, period. We will continue to offer two products and will give customers ample notice when upgrades to the unified offering are available. If you have any questions we will be here to support you every step of the way.

Q: Will this impact platform stability?
A: No. In fact, stability and performance should improve for many customers as they are upgraded to a more robust architecture powering our unified platform.

Q: I’m not a customer yet, but would it be better to wait to evaluate your product until the unified product is available?
A: There is no need to wait! We have two products that can fit a variety of needs, so don’t hesitate to reach out – our team is happy to help you and showcase the benefits immediately available in Totango and Catalyst products.