At Totango, we understand that sometimes 1+1 is greater than 2. We're teaming up with great companies to extend the value of our customer success tools for our joint customers.

Solutions Partners

Totango partners with technology leaders to provide extended value to our joint customers. We work with solution partners to integrate seamlessly with their products, tools or applications, and offer value-added solutions to customers, designed to deliver a great user experience.

ServiceNow

Aligning customer success and support organizations. Totango Zoe for ServiceNow allows support teams to make better decisions about their customers, by presenting critical health, usage and engagement data about their users and customers inside ServiceNow’s Customer Service Management solution.

Salesforce

Totango Zoe for Salesforce enables users to access information about their portfolio and specific accounts and users. The application will show you the health of your customers, revenue at risk, usage of your product and more.

Nice Satmetrix

With the Totango for Satmetrix solution, you will be able to run VoC programs, collect and analyze customer experience data, and integrate that with your customer success data.

Slack

Align your organization around your customers. With Totango Zoe for Slack, every person that interacts with customers can easily get access to important information and data about the customers. Foster a true customer centric culture by enabling team members to ask any question about their customers, and share customer information with other team members.

Zendesk

The Totango Zendesk application adds insights about the user who submitted a support ticket and their company, directly into the ticket work space, so customer support agents can make better decisions while working on the ticket.

Perkville

With the Totango integration to Perkville, businesses can improve retention and loyalty by leveraging Perkville's points and rewards when creating and executing customer marketing campaigns. Some examples include targeting customers close to a reward to get them to buy more or campaigns to win back lapsed customers with point incentives.

Skilljar

By integrating Skilljar's customer training platform with Totango, businesses can use customer training and engagement data as a key determinant of customer health and product adoption. Measure time to value, incorporate educational touch points and evaluate customer onboarding with a more complete picture of the customer journey.

Implementation & Best-Practice Partners

Totango works with Implementation and Best-Practice partners to ensure customers benefit from the partner experience about the Customer Success domain, as well as the Totango platform. These partners will help you make sure you are running the best in class customer success organization.

Deloitte

As the world’s largest consulting firm, Deloitte has the capabilities and deep industry insight to solve your most complex business challenges.

PwC

PwC’s Strategy& is a global team of practical strategists, committed to helping you seize essential advantage by working alongside you to solve your toughest problems, and capture your greatest opportunities.

Satrix Solutions

Satrix is a leading consultancy company helping customers to design and execute VoC and customer experience programs, and analyze, interpret and recommend on what to do with the data collected.

KIA CX

KIA CX Consulting accelerates business growth through Customer Experience innovation. Kia provides the leading methodology to establish a disciplined and sustainable CX framework that drives revenue, retention, and scale.

Integration Partners

Totango DNA-CX enables us to easily connect to various technology platforms and share data to and from Totango.

Become a Partner

We are always looking for ways to increase the value we provide to our customers, by joining forces with leading industry partners. Interested in exploring the Totango Partner Program? Contact us at partners@totango.com

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