Harness the power of integrated data

With a unified, integrated customer data approach, retention goes up, and churn goes down.

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Create a shared view of customer value

Connect and integrate data from every system that houses customer information—such as your CRM, help desk, billing, and product analytics platforms—to create a 360-degree view of your customers, empowering you to deliver value at each point in the customer journey.

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Seamless integration, unlimited potential

Utilize native connectors, robust API, and versatile data import options to ensure a swift and seamless integration process. Harness data from product usage, support tickets, marketing campaigns, contract details and more to scale customer success and increase customer lifetime value through automated, data-based actions.

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Bridge the gap between teams

Seamlessly transition customer information between teams and prevent valuable insights from being lost during handoffs with Rapid Insight Forms. Easily digitize and track data from sales, support, and customer success teams to maintain comprehensive, up-to-date customer information that powers effective customer engagement and shared customer value.

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Take control of your customer portfolio

Totango Composable Customer Success software enables your business to drive predictable revenue growth through retention, renewal, and expansion by allowing you to compose, manage, and iterate your true product: your customer journey.
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