Harness the power of integrated data

Use Totango’s open platform to create an integrated customer health model from all customer data sources across your existing tech stack.

Connect all sources of customer data to produce a 360-degree, multidimensional view of your customer health

Shared customer view
Create a shared view of customers

Make Totango the center of your enterprise tech stack. Bring in customer data from any source and send data to the tools other teams prefer.

Integrations
Connect any data source

Use native connectors, robust API, and versatile data import options to ensure a swift and seamless integration process.

Customer health score
Gather data-driven insights

Determine risk, identify opportunities, and delegate tasks across your team based on customer data.

Totango is regularly updating the integration functionality providing us with more options for making Totango our main source of truth for data.

Bex Howell
Trust Oak

Customer data hub

Connect and integrate data from every system that houses customer information—such as your CRM, help desk, billing, and product analytics platforms—in just a few clicks.

Totango In-app builder
In-app experiences

Customer segmentation

Create dynamic lists of your customers based on any integrated data attributes. Uncover insights about your segments to help identify risks and opportunities.

Account profile

Bring all data together in a single page view of a customer. Monitor product usage and customer health. Track activity and view recent updates for each account.

In-App Segmentation
Customer Business Reviews

Health score

Create a basic or multidimensional health model using attributes and metrics from your integrated data. Indicate health with color-coded good, average, and poor ratings.

Forms

Transition customer information between teams and prevent valuable insights from being lost during handoffs. Digitize and track data to maintain comprehensive, up-to-date customer information.

In-App Segmentation

Learn how Totango can help you achieve your customer success goals.

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G2 Fastest Implementation Enterprise
G2 Leader
G2 Most Implementable

Take control of your customer portfolio

Totango Composable Customer Success software enables your business to drive predictable revenue growth through retention, renewal, and expansion by allowing you to compose, manage, and iterate your true product: your customer journey.
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